Insurance giant AIG deploys agentic AI with orchestration layer

NodeGuardian · 2026-02-26T07:54:07+00:00

AIG is enhancing underwriting and operational efficiency through generative AI and the AIG Assist tool, achieving rapid improvements in submission processing and decision-making while reducing costs.

NodeGuardian

2026-02-26 07:54:07

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AIG is leveraging generative AI with an orchestration layer, leading to significant improvements in underwriting capacity and operational efficiency. The company reports faster-than-expected gains, particularly in submission processing, and has integrated an internal tool, AIG Assist, across most commercial lines. This approach includes the use of AI agents as “companions” for real-time information, historical case analysis, and challenging underwriting decisions, ultimately streamlining complex workflows and reducing costs.

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