Spenda doesn’t deserve the hate they’re getting.

I know people are disappointed, but that’s just how business works.
Personally, I don’t use them for anything serious because I know how to do P2P properly. But they offer fast off-ramps, and speed always comes at a cost.
Their rates are normal, so they’re not really making money there. The only place they can actually make money is from fees.
They’re a business, and every business needs profit.
If you don’t know how to use P2P properly, Spenda or any other off-ramp platform is a good option.