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ServiceNow Visa AI联盟将金融服务扩展置于焦点
ServiceNow已与Visa合作推出一个由人工智能驱动的支付争议平台,自动化争议解决的端到端工作流程。
这一合作加深了ServiceNow在金融服务领域的存在,超越了其传统的IT和人力资源重点。
该倡议突显了核心操作中显著的现实世界AI自动化,标志着ServiceNow在金融机构寻求减少支付争议中的摩擦和成本时可能出现的新增长领域。